Essays --

The slave narratives are a significant form of literature that stem from the experience of enslaved Africans in the United States. Male and female slave narrators wrote for the same purpose: to show that they deserved to live as free people in a free society. Frederick Douglass’ Narrative in the Life of Frederick Douglass: an American Slave stresses the importance of literacy and manhood to the slave male, Harriet Jacobs’ Incidents in the Life of a Slave on the other hand, opens a window to the life of a slave woman and we get to see that her motivation lies mainly with ensuring the wellbeing of her family. Both narratives give details of their experiences as slaves but express different turning points in their struggle for freedom. Two different scenes from their texts illustrate how far apart they are in terms of gender and tonality and yet so similar in their escape from slavery. In Fredrick Douglass’ Narrative, Frederick describes one of the major turning points in his life, which is his fight against Covey. In chapter ten of the Narrative, Douglass describes a scene when he returns to Covey’s on a Sunday morning with a root in hand. Covey speaks kindly to Douglass and Douglass begins to think that the root’s magical powers have worked. But on the following morning, Covey finds Douglass in the stable and tries to tie his legs but Douglass suddenly decides to fight back. He grabs Covey by the throat in order to keep Covey from whipping him. Covey is frightened and shocked and calls for other slaves to grab a hold of Douglass but they are unable to since Douglass unshakable. Douglass explains to Covey that he will not stand being treated like an animal any longer and the two men fight for two hours. Covey brags afterward that he... ... dresses and prepares to help fight the fire because she is would have been expected to do so as a slave. Both authors feel unaccustomed to their liberation but nevertheless they welcome a free life with open arms. Both Frederick Douglass and Harriet Jacobs endure great difficulties at major turning points of their lives. Douglass chooses to physically stand up to his slave master while Harriet escapes her master’s plantation to save her children. The turning points in their Narratives portray the similarities of the fight for freedom but they differ in the actions they take in their given situation. Thes4 turning points help define the kind of tone each author sets for their reader. Although, both autobiographies are written to show the battle between freedom and slavery, the authors produce different works, which embody the different gender role played by each.

Hospitality Management Essay

What is Hospitality Management? Simply defined, Hospitality Management is the administration of policies and procedures relating to aspects of the hospitality industry/ industries such as hotels, motels, tourist attractions so on and so forth. Managing such categories may include indirect or direct supervision, administrative duties, critical thinking and a willingness to do what needs to be done in order to be successful. In my opinion, there are certain personal attributes that would allow an individual to be a successful manager within the hospitality industry. The main attribute would be an individual that strives for complete guest satisfaction. Although this may seem like a difficult or nearly impossible task, customer satisfaction is the key to the successful businesses. Guests don’t necessarily come back to a service, guests and customers often return back to a feeling. A feeling that they were taken care of and a notion that their business mattered! Guest satisfaction is anchored in customer service. As a manager within the hospitality industry, customer service is a skill that must be utilized by the manager and each and every subordinate employed within the establishment. This specific attribute is the backbone within the organization. Customer service will be the direct link to the ultimate goal of customer satisfaction. Complete customer satisfaction is the goal and customer service is the tool used to accomplish that goal. Determining what attributes I deem as a necessity for being a successful manager in the hospitality business come largely in part from my work experience for The Cosmopolitan of Las Vegas. The Cosmopolitan is the newest resort and casino located on the famous Las Vegas stip. I am truly proud to say that I work for this amazing employer. I will cherish the experiences and life lesson that I have learned there always. The Cosmopolitan is not your normal hotel and casino. From the beginning, before the door even opened, he took class after class trying to teach the employees the importance of customer service, team work, empowering all of our employees, as well as having just the right amount of wrong so that we stood out; being a bit edgy! It was  our mission to be different, to break all of the stereotypes that were given to casinos, as well as the casino workers. We did not want to beat our direct competition, we wanted to be in a class all of our own. That is a goal that we have generally accomplished. Previous to my employment with The Cosmopolitan, I had always been taught and shown that manager handled all of the decisions. The subordinated just handled all of the leg work, if you will, while the managers made all the decisions. In my new position I realized that this former education was not suitable for successful relationships or an effective means to obtain customer satisfaction. I started empowering my subordinates by allowing them to make decisions. This new empowerment started with a program called the Make It Right program. Through this program, each and every one of the employees were given 2 Make it Right cards to start out with. Upon their discretion, they were allowed to give one to a guest that was not satisfied with their stay or experience. Some examples of when it would be appropriate to give out this card would be that the guest was supposed to check in at 3 and they were not able to get in their room until 8. Another example would be that the guests were supposed to have coffee pots in their rooms, but some of the pots were breaking so we did not have enough. An employee could then giv e out a card with enough money for 2 pots of coffee through room service. The employee would give out as much or as little as they deemed necessary for the specific situation. Of course all of the cards given out were monitored to ensure that proper distribution was taken place. The astonishing fact regarding this program, 95% of the cards were never given out. Employees were so set in their ways and not comfortable with the new freedom to make decisions that they simply were not comfortable making to decision on their own. This is where the managers came in, to attempt to empower their employees in smaller steps, as to make the employees more comfortable making decisions. Although ultimately the program was not as successful as what was hoped for, it showed me the utter importance of changing the way that I would treat my employees. I felt the importance of allowing them to make decisions and to feel as though that is a part of their job from the beginning. Another program that was started id called Reach. Reach allows selected employees to be spokesperso ns for their department. Every week a member from each department will go and mentor with another scheduled  department. For an example, a member of food and beverage will go and mentor with the front desk and then the front desk representative will mentor with the housekeeping department. These interactions are important as these employees will act like liaisons between the different departments. This program allows all employees to see where problems may be arising and that is the first step in solving all future and current problems. The data and feedback from these interactions are then given to the managers. It is then the manager’s job to take corrective action if necessary and help facilitate any changes that need to be made. This program allows managers and subordinates to be on the same page and reach out to all of the additional segments within the company to ensure that everyone is one the same page with promotions, upcoming events, banquets, and potential problems that have arose. Hospitality management is a position in which you have a great responsibility. The hospitality industry is about people. People that are choosing to share their life moments with you within your organization. They are sharing their weddings, vacations, conferences, birthday, anniversaries, and all other personal celebrations with you. Our guests and customers are completely dependent upon you to fulfill their expectations. Being a manager in the hospitality industry is managing, coordinating, instructing and being whatever needs to be done to fulfill those expectations. References Walker, J. L. (2006). Introduction to Hospitality, 4e (4th ed.). Retrieved from https://ecampus.phoenix.edu/content/eBookLibrary2/content/eReader.aspx. Powers, T., & Barrows, C. A. (2006). Introduction into Hospitality (8th ed.). Retrieved from University of Phoenix eBook Collection database

Bible - Role of Abraham - 1638 Words

Hebrew Bible Paper - Abraham Abraham stands as one of the most important figures in the Hebrew Bible, and is central to the understanding of God#8217;s solution to the problem of mankind. Man, the mysterious creature that God wraught as a semi-experiment, is constantly prone to believe he is self-sufficient and capable of survival without God, the central problem God must deal with in the Hebrew Bible. To solve this problem, God decides to strike fear in the heart of man and to revolutionise his lifestyle by creating laws and empowering a chosen group of people, who will spread the word of God by example. These people are the Hebrews, and Abraham is the father of their race, the man from whom all Hebrews descend. He is chosen for†¦show more content†¦When Lot is captured by an army, Abraham pursued them unto Dan#8230;And he brought back all the goods, and also brought again his brother Lot. Abraham#8217;s wife, Sarah, is barren through most of her life, but Abraham does not seek another until Sarah requests it. Only until God is sure that Abraham#8217;s love for Sarah is true does he make Sarah conceive. After Sarah dies, he goes to great lengths to secure a burial place for her and came to mourn for Sarah, and to weep for her. When he is near death, Abraham tells a servant, Thou shalt not take a wife unto my son of the daughters of the Canaanites, among whom I dwell: But thou shalt go unto my country, and to my kindred, and take a wife unto my son Isaac. He remains dedicated to keeping his descendants pure, according to God#8217;s wishes. Dedication to family is important to God#8217;s plan because it is another consequence of humility; it is a recognition that one cannot exist alone and cannot be entirely self-sufficient. In God#8217;s plan for Abraham#8217;s descendants to become a great nation and spread the word of God through good deeds, a sense of unity and family duty is crucial. No longer can the world be divided into small warring factions if a universal law is to be instituted and followed. Rather, this new nation must possess not only a dedication to God#8217;s plan, but a dedication to each other. Through HisShow MoreRelated Bible - Role Of Abraham Essay1579 Words   |  7 Pages Hebrew Bible Paper - Abraham nbsp;nbsp;nbsp;nbsp;nbsp;Abraham stands as one of the most important figures in the Hebrew Bible, and is central to the understanding of Godamp;#8217;s solution to the problem of mankind. Man, the mysterious creature that God wraught as a semi-experiment, is constantly prone to believe he is self-sufficient and capable of survival without God, the central problem God must deal with in the Hebrew Bible. To solve this problem, God decides to strike fear in theRead MoreGenesis 18 Essay1371 Words   |  6 PagesGenesis 18 is the story of Abraham and his three mysterious visitors. This one of the many complicated text in the Bible. Many faiths and researchers have different interpretations of this passage. However, the question, which we must ask, is; what are the scriptures in Genesis 18 trying to say? It is not as clear as other literature text that are read today there are many questions that arise from this passage such as who were there three men? Where was Sarah? How did Abraham kn ow they were messengersRead MoreEssay on Bible vs. Quran1630 Words   |  7 Pagestable displays a large white book with gold-tipped pages. On the cover, prominent gold letters display the words The Holy Bible. This extravagant Christian place of worship, located in St. Petersburg, Florida, shows the importance of religious establishments as additional resources used in teaching religion. 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Scriptures in these books have provided religious history, given spiritual guidance, and established moral theologies passed down from one generation to anotherRead MoreThe View Of The Beautiful City Jerusalem1683 Words   |  7 Pagesalso known for its history of David and Abraham, two important figures in Judaism, and includes the western wall, making it the reason why it is a great focus in Judaism. Lastly, Islam’s believe it is where their prophet, Muhammed, travelled to during his night journey and where he ascended into heaven. In commemoration of Muhammed the Dome of Rock and the al-Asque mosque were built in Jerusalem. All in all, Jerusalem contains stories of Jesus, David, Abraham, Muhammed, as well as famous places ofRead MoreThe Books of the Three Major Religions in Southwest Asia691 Words   |  3 Pagesnamed Abraham is the one that started this religion. God promised Abraham to be the father of many people and to give Abraham the holy land which is now Israel. 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